When it comes to protecting your caravan, photographs are one of the most valuable tools you have. Whether it’s damage, theft, or a total loss, having a clear photographic record can make all the difference when making a claim. In 2025, technology has made it easier than ever to document, store, and organize these records—but there are still best practices to follow.
Why Photos Matter More Than Ever
Insurance companies rely on evidence. Photos provide undeniable proof of your caravan’s condition, its contents, and any upgrades or security devices. A well-documented photo archive not only strengthens your credibility but can also speed up claim settlements.
What to Photograph
1. Exterior Views
· Take shots from multiple angles: front, sides, rear, roof, and hitch.
· Include the jockey wheel, awnings, and any roof attachments.
· Record the CRiS number or any identifying marks.
2. Interior Scenes
· Capture every room, showing furnishings, fixtures, appliances, and valuables.
· Highlight upholstery condition and any unique or upgraded features.
· Document new installations or replacements.
3. Receipts & Documents
· Photograph receipts, invoices, and certificates for purchases, upgrades, and security devices.
· Keep records of servicing, membership certificates (e.g., caravan club, storage facilities), and warranties.
Using Technology and the Cloud
Smartphones Are Enough
Modern smartphones provide excellent image quality for insurance purposes. Just ensure images are well-lit and sharp.
Stay Organized
Create folders by date and category, such as “2025-06 Exterior” or “Receipts”. Many photo apps also allow tagging for quick searches.
Backup Securely
· Cloud storage (Google Drive, iCloud, OneDrive)
· External drives or USB sticks
· A physical backup stored safely with your insurance documents
Keep Your Records Up to Date
· Annual Review: Refresh your photos every year.
· After Any Change: Add new photos after upgrades, replacements, or cosmetic changes.
Documenting Security for Discounts
Many insurers now offer premium discounts if you can prove security measures: - Photograph alarms, trackers, wheel clamps, and security locks. - Keep and document proof of secure storage, especially if your caravan is kept at a CaSSOA-approved site.
Don’t Forget Timestamps
· Use your camera or phone’s timestamp feature.
· Ensure receipts and photos match up with transaction dates.
· A timestamped photo can remove doubt during a claim.
Be Claim-Ready
· For theft or criminal damage, always report to the police and take photos of the scene if safe.
· Keep a log of all communications with your insurer, including names, times, and outcomes.
Quick Checklist for 2025
Final Thoughts
In 2015, advice centered around cameras and CDs. Fast forward to 2025, and cloud storage, smartphones, and timestamped organization have made photo documentation simpler and more effective. By taking a little time to capture, store, and back up your caravan records, you’ll have peace of mind and a stronger position if you ever need to make a claim.
